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NexusGears

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FAQ

Questions and answers

How can I tell if an item is in stock and ready to ship?

Estimated item availability is displayed on each product detail page at NexusGears.com. If you have a question about the availability of a specific product please contact our customer care on + 91 79 7725 0822

How much will it cost to ship my order?

Most orders over 25,000 ₹ ship free! We ship at minimal cost for orders less than that.

When will my order ship?

Most orders placed before 7:00 PM will ship the next business day in most cases. Backorders are shipped within a week.

Can I ship my order to an address other than my billing address?

Yes. The shipping and billing address can be different.

How do I track the status of my order?
  • A tracking number is provided as soon as the product is shipped.
    • Service Standards for Delivery (From shipment To Delivery) 
    Success Indicators
    Average Time Taken
        Local * 1-2 Days
        Metro-Metro 1-3 Days
        State Capital to State Capital 1-4 Days
        Same State 1-4 Days
        Rest of the Country 4-5 Days
Why doesn’t the photo look the same as my part?

Many of the items we stock are available for a wide variety of applications. A single stock photo may be used to represent many items on our website. If you have profiled your ride, you can rest assured that the part ordered will fit your application. If you have any questions please contact our customer care on + 91 79 7725 0822

For your convenience, we accept most of the credit cards, Net Banking, Debit card and online transfers. Payments are secured via PayU.

What methods of payment do you accept?

For your convenience, we accept most of the credit cards, Net Banking, Debit card, UPIs and online transfers. Payments are secured via PAYU.

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